Last updated: 2/01/2020
At Spare Orbit, we aim to ensure a smooth and reliable shipping experience for all customers. Since we source spare parts from verified dealers across India, shipping timelines and availability may vary depending on the part and location.
1. Shipping Coverage
- We currently ship across India
- Shipping availability depends on dealer location and part type
2. Order Processing Time
- Orders are processed after confirmation and payment verification
- Processing time: 1–3 business days
- Once processed, the order is handed over to our shipping partners or dealer-arranged logistics
3. Delivery Timeline
Estimated delivery timelines may vary based on location and part availability:
- Metro cities: 3–6 business days
- Non-metro / remote areas: 5–10 business days
These timelines are approximate and may be affected by factors such as weather, holidays, or courier delays.
4. Shipping Charges
- Shipping charges (if applicable) will be communicated before order confirmation
- Charges may vary based on:
- Size and weight of the spare part
- Delivery location
- Courier partner used
Any applicable shipping cost will be clearly mentioned during checkout or confirmation.
5. Order Tracking
- Once dispatched, shipment details or tracking information will be shared via:
- Phone (if required)
6. Delivery Confirmation & Inspection
- Customers are advised to inspect the package at the time of delivery
- If the package appears damaged, please notify the delivery agent and contact us immediately
- Any delivery-related issues must be reported within 48 hours of receiving the order
7. Delays & Exceptions
- Delivery delays may occur due to factors beyond our control
- Spare Orbit will assist in tracking and coordination but cannot guarantee exact delivery dates
8. Important Disclaimer
- Spare Orbit acts as a marketplace and sourcing platform
- Shipping may be handled directly by partner dealers or third-party courier services
- Minor cosmetic variations may exist due to the nature of second-hand spare parts
9. Contact Us
For any shipping-related questions or support, contact us at:
📧 spareorbit@gmail.com
📍 Masab Tank, Hyderabad, India